Samsung Galaxy Note 10 Problems? What Samsung DIDN'T Tell You! By Andru Edwards

- I'm Andru Edwards and you're watching Gear Live. (upbeat music) There's a lot of excitement surrounding the launch of the new Samsung Galaxy Note 10 and Note 10+. Samsung filled us in on all the important details at the UNPACKED Event in Brooklyn last week, but there are a few things that Samsung didn't let us know. In this video, we take a look at 10 things that Samsung didn't tell you about the Galaxy Note 10. What's going on TechSquad? Andru Edwards here, editor-in-chief of GearLive. com and as I mentioned, last week was the big Samsung UNPACKED Event in New York City taking place at the Barclays Center where the Samsung Galaxy Note 10 and Note 10+ smartphones were revealed to the world.

Samsung told us all about their brand new smartphones but they did leave out a few details that I thought would be important to communicate to you guys as you're thinking about whether or not you should upgrade to the new hotness. Now I mentioned there are 10 things that Samsung didn't tell you. That doesn't mean there's 10 negative things that Samsung didn't tell you. There's also some pretty cool things that Samsung actually didn't have time to share on stage as well. I actually worked on this video with my friend, Kevin The Tech Ninja, so I'll be going over the first half with that list and then I'm going to throw it over to Kevin in his channel for you to pick up the second half.

But without any further delay, let's get started, 10 things that Samsung didn't tell you about the Galaxy Note 10 and Note 10+. Let's kick it off with the first one on my list, wireless charging speeds. When the Galaxy Note9 was announced a year ago, the fast charging supported up to 15-watt speeds when plugged into a wall and 7. -watt speeds when using wireless charging. With the Galaxy Note 10 and Note 10+, we have some big charging improvements.

The Note 10 charges at 25 watts when wired and 12 watts when wireless, so that's 4-1/2 watts faster than the Note9 from last year. And on the Note 10+ front. - The Note 10+ also supports super fast wire charging up to 45 watts. (audience hollers) (audience clapping) So, in just 30 minutes, if I forget to charge my phone overnight, no sweat whatsoever. In just 30 minutes, the time it takes me to get through my morning yoga routine, I have enough charge to last me through the day.

- That can actually charge at an insane 45 watts when wired. Now unfortunately, in the box, you're still getting a 25-watt charger, but if you pick up a faster charger on your own, you'll be able to charge the Galaxy Note 10+ at 45 watts, which is ridiculous. But what was more interesting to me was the wireless charging speeds. As I already mentioned, last year's Galaxy Note9 could wirelessly charge at 7.5 watts, and when plugged into a wall could charge at 15 watts. Well this year, on the Note 10+, you're actually getting wireless charging speeds of 15 watts.

That means the wireless charging speeds of the new Note 10+ are equal to the Note9's plugged-in wired charging speeds, which is just, that's incredible. So we're getting a longer lasting battery and it's much faster for you to charge that battery as well. Up next on my list, five things Samsung did not tell you about the Galaxy Note 10, it does not work with the Gear VR, Virtual Reality Headset. Last year, when the Note9 was released, Samsung also released a Type-C adapter for the Gear VR headset that allowed you to use it with the Note9. Sadly, this year, Samsung is not giving that same treatment to the Galaxy Note 10.

In fact, here's a quote from Samsung; I'll read it to you. "The Gear VR is not compatible "with Galaxy Note 10 and Note 10+. "We remain committed to innovating in VR and AR "to deliver incredible new experiences to our consumers. " Which is a pretty vague statement. There was no mention of the Gear VR at all during the Galaxy UNPACKED Event, so Samsung support of virtual reality headsets is kind of up in the air at this point.

By the way, speaking of virtual reality headsets, let me take a quick second to divert. If you haven't seen it, I just did a video on the Oculus Quest, which is, in my opinion, the true arrival of high-quality VR that you can take with you on the go. I will leave a card up here somewhere, as well as a link in the description if you haven't seen it yet. That's probably the direction I'd go if I wanted to use VR these days anyway, rather than a Gear VR headset, but the Gear VR does have a much lower entry price point, so it's a little disappointing to see. Next up, number three in my list, things Samsung didn't tell you about the Note 10 and Note 10+, no headphone jack.

Now I know they did tell you, actually, I don't think, they did not mention that. They didn't mention that there's no headphone jack but we all already know, at this point, that the Galaxy Note 10 and Note 10+ have removed the headphone jack after three years of Samsung making fun of Apple, releasing commercials making fun of Apple for removing the headphone jack, they've gone and done the same thing. They've deleted all those commercials off of YouTube and they're even using the same reasoning that Apple use for removing the headphone jack. Now, in the box, you are gonna find a pair of USB-C headphones with your Galaxy Note 10 device, so you still will be able to listen to music, just plugging into the USB-C port instead of the 3.5-millimeter headphone jack. However, what Samsung is not including in the box is the adapter, the USB-C to 3.5-millimeter adapter that would allow you to plug in any wired headphones of your choosing. Samsung's actually making you buy the adapter if you need it.

Compare that to Apple with the iPhone 7 when they removed the headphone jack, they actually included Lightning headphones and the adapter free in the box. And then the next year with the iPhone 8, 8 Plus, and X, again for that full year, Apple included the headphone jack adapter in the box as well. So for two phone generations, Apple included the headphone adapter in the box, so it's not that good of a look when Samsung deletes the headphone jack after making fun of Apple for doing the same thing but does not include the adapter in the box. Instead, they're making you spend extra money if you need it. All right, moving on to number four, the Galaxy Note 10 was announced as having a stainless steel frame but it turns out that actually wasn't true, and this is kind of a weird one.

Samsung announced that the frame around the Galaxy Note 10 was stainless steel and when I went in for my hands-on, that did not seem to be the case, but sure enough, that bit of information was quietly removed from the Galaxy Note 10 website. Rather than upgrading the metal frame to stainless steel, it's still using aluminum. No big deal in my opinion. Aluminum is totally fine, but when you say that it's stainless steel, then it turns out to be aluminum and someone had to call you out on it and then you remove it from the website, that just seems to be a little odd. So just know, if you're watching other YouTube videos that call out the stainless steel spec, just know that they're going off of old information.

All right, let's move on to number five, things Samsung did not tell you about the Galaxy Note 10. Let's talk about DeX for PC and Link to Windows, and they did kind of talk about this, but again, that announcement kind of flew under the radar a little bit, so I figured I just go into it a little more in depth. DeX on PC allows you to access DeX features on the Note 10 right from your PC or even your Mac. Plug in your Note 10 with a USB-C to USB-C or USB-A cable and you'll get a dedicated DeX window that you can work in, accessing all your data and files on your phone all kept safe with Samsung Knox. So if you're familiar with previous years of DeX, you would take your Samsung smartphone and plug it into a dedicated monitor, so a monitor that wasn't plugged into anything else.

Basically, your phone acted as the computer. I've always thought that was kind of inconvenient, so it's cool to see that now you can plug your Note 10 into a computer itself and have a DeX window pop up on your computer. And again, very cool that it's both PC and Mac compatible, so you don't need to have an extra monitor lying around. You just need to have a PC, whether it's a desktop or a laptop, and you can access those DeX features on the go. Now, even cooler, separate feature, this is a separate feature, a lot of people thought this was the same thing but it's separate, is Link to Windows.

What's cool about this is there is no software install needed. Everything is built into Windows 10 and into the Samsung Galaxy Note 10. It allows you to sync content from your phone to the PC. For example, messages, recent photos you've taken, notifications, and you can even do screen mirroring from your phone. Now this is Samsung and Microsoft's answer to what we see with the iPhone and the Mac.

iCloud powers all these different things. That's why people love iMessage so much. You can get an iMessage on your phone that you can reply to it from your Mac. Everything syncs together, and we've never had that same experience on Android. Now, to be clear, this is not an Android feature, it's a Samsung feature, but it's still nice to be able to receive text messages on your Samsung Galaxy Note 10 right on your Windows 10 PC and respond right there without having to pick up your phone.

Same thing for notifications and same thing for accessing and sending recent photos you've taken as well. Now, this isn't everything that Apple customers get with iCloud, but it is a step in the right direction by getting these two different ecosystems to at least talk to each other. Again, those are my five picks for what Samsung didn't tell you about the Galaxy Note 10. But as I said, we've got five more on the list, but before I throw it over to Kevin's channel, link is in the description below and I will also leave a card right here for you to click over and get the rest of the list in Kevin's video. But before you do, be sure to hit that Subscribe button in order to stay up to date on all the future Galaxy Note 10 videos that we're gonna be putting out.

And also smash that Like button if you happened to enjoy this video. Drop a comment down below if there's anything I missed in this list, whether it's positive or negative, I'll meet you there for further discussion. Now head on over to Kevin's channel to see the rest of the list. Thank you so much for watching. As always guys, I appreciate your support.

I'm Andru Edwards and I will catch you in the next video. (lively music).

Source : Andru Edwards