Why Did My Pixel 2 XL Camera Stop Working? By Casey Strouse

So, if you have a pixel, two or two exhale, and you're having problems with your camera, where you open the camera it immediately closes, it seems like it's crashing. You know you're happy and the only thing you do is open the selfie camera throw a long press. Then. Hopefully, this video will help you to better understand, what's going on and to make a decision about how you want to deal with this. So let's have a look. First, let's look at different theory, reviews of the camera app it's to Google camera, the one that they just made available for non pixel users.

Then you see lots of 1 & 2, star reviews. All specifically talking about I have a pixel camera doesn't work. It seems like it's something to do with these last few, software updates tilt the camera pixel to after update sample, crashed immediately everything crashing the recent update. Always you buy this, for the camera cameras other a lot one crashes. More often it works.

However, after looking at the software and looking at the log files that are on the phone through lolcat with ADB and also looking at SU organs, looking at the other logs, so this is the: is a software trace from ducks, so I just dumped this on camera? This is captured, initialization and the errors. After looking at these things, it seems like this is not a software problem. Software is functioning as intended, and what's happening is these errors that we're seeing are because the physical sensor is not functioning properly? The camera lens trying to open the camera for use and something's sticking or binding, or not working properly. That's for pouring back some kind of error to the Google camera app, and it's closing because it says hey. The sensor is not working properly.

We need to shut down. So this is what you were looking at right here is the camera when it opens, and I have a magnet behind. So what I do is I help piece of cloth between the phone and the magnet put the magnet over the lens open a camera out. The camera opens so it begins initializing sensor. It sets up the media streams determines which, which resolutions, video and photos can be capture that it goes ahead and gets that ready, initialize, colorful pozzolana, and then you can use it, and I've closed.

The app I have domestic photo here now. This is a failed attempt where I don't have the magnet I open it. It closed immediately goes to the same setup. Process begins, setting the streams up, and then we begin to have sensor errors. So we see that the actuator initialization calibration routine has failed.

It deletes the stream that it set up, it repeats itself and then, ultimately, we end up with the camera closed due to sensor error, and so it definitely seems like this is hardware related and not a software problem. It's probably going to require a device replacement, a device repair and, as I said before, you can go to AI fix, or you break I fix, and they will replace it for $109 out the door in two three or four hours, something like that. They have the parts in stock. Usually, it's no big deal that it and then is the pixel authorized repair center, but should we have to pay 109 dollars to fix something that is definitely defective, but they've known about lots of people complaining through support through the forums on the app reviews? Some people have had their fault, replace what's taking them over a year to get it replaced ridiculous, and I've been reaching out to them through Twitter I've reached out to em to support. They want me to reset my phone and all this other stuff, and they will not listen to the fact that I've already done all that stuff, and I've investigated further and resetting.

My phone is not going to resolve the fact that the hardware sensor is not returning what's expected and because of that, it's shutting down. So hopefully, if you're having this issue. This helps. You understand that this is not related to a software update, in my opinion, and you're going to have to go and get the hardware repaired.

Source : Casey Strouse